Do you have a catalog?

To request a brochure, please email info@thinknaturalproducts.com and specify if you would like the E-version or a hard copy mailed to you.

How can I ask you a question?

The best way to reach us is though email. Please go to the Contact Us page and click on Contact and fill out the form. We’ll get back to you within one business day with an answer to your question.

How soon will I get my package?

All orders placed will ship in 1-2 business day. We ship via FedEx, so shipping can take anywhere between 1-5 business days.

How can I check the status of my order?

Please email info@thinknaturalproducts.com with questions regarding your order.

How can I track my order?

Once your order has shipped, you can track your package online at www.fedex.com. Copy and paste the tracking number sent to your email or linked to your account / order information to track the status.

Do you ship to P.O. Boxes?

No, FedEx does not delivery to P.O. boxes. Please provide an alternative address to ship your order.

How is sales tax determined?

Tennessee State sales take is applied to all orders billed to a Tennessee address.

I am shipping outside of the U.S. Will I be charged additional duties and taxes?

Yes. If you are ordering and shipping outside of the U.S., you will be responsible for all duties, taxes, and fees. thinknaturalproducts.com can predict what those charges may be. Please contact your country’s customs office for more information on customs charges.

How do I calculate my shipping cost?

thinknaturalproducts.com uses FedEx realtime rates to determine shipping – this figure is based on the weight of your shipment. During checkout, you will be given each FedEx shipping option, along with cost.

What is your return policy?

Returns will only be accepted for defective or broken product. If you believe you have received our product in such condition, please contact info@thinknaturalproducts.com or call 901-217-7443.

What forms of payment do you accept online?

We accept all major credit cards: MasterCard, VISA, American Express, and Discover.

How can I find out when my backordered items will be shipped?

Once your backordered item has shipped, you will be sent notification and tracking information via email, as long as you registered with thinknaturalproducts.com. If you did not create an account, please contact info@thinknaturalproducts.com for backorder information.

Is it safe to shop at thinknaturalproducts.com?

Yes, it is safe to shop on thinknaturalproducts.com. Our site is secured and encrypted through First Data.